Tenants

Renting a home with us

Straightforward, fair, and a real person to call when something breaks.

How it works

  1. View. Ask for a viewing from any property page. We will call to arrange a time.
  2. Apply. If you would like the home, we send you a link to apply online. We may ask for a holding deposit of no more than one week's rent to take the property off the market while checks are done.
  3. Checks. We check references and affordability, and the law requires us to check your Right to Rent in England.
  4. Move in. You sign the agreement online, pay the first month's rent and the deposit, and we protect the deposit in a government approved scheme and give you all the paperwork you are entitled to.

What you pay

Only what the law allows: rent, a refundable deposit, a refundable holding deposit, and a small number of specific charges. Nothing for referencing, admin or check in. See fees and permitted payments.

Repairs

Tell us as soon as something goes wrong. Emergencies (no heating in winter, a leak you cannot stop, a gas smell: call the gas emergency line first) are dealt with the same day. Call 07843 930927. An online repair form with photos is coming to the tenant portal.